Evaluation of Hospital Information Systems (HIS) in terms of their Suitability for Tasks

Sai Srujan Gutlapalli; Mounika Mandapuram; Manjunath Reddy; Anusha Bodepudi

doi:10.18034/mjmbr.v6i2.661

Authors

Sai Srujan Gutlapalli Interior Architect, Slce Architects LLP, New York, USA
Mounika Mandapuram Cognizant Technology Solutions, Teaneck, New Jersey, USA
Manjunath Reddy Customer Engineering Lead, Qualcomm, San Diego, CA, USA
Anusha Bodepudi Staff Engineer, Intuit, Plano, TX, USA

DOI:

https://doi.org/10.18034/mjmbr.v6i2.661

Keywords:

Hospital Information System, Tasks Suitability, Usability, ISO 9241/10, Evaluation Studies

Abstract

In the context of hospital information systems (HIS), "suitability for the task" refers to several factors, including not imposing additional tasks on users, executing everyday activities in their entirety, and displaying all relevant information on the screen. In this descriptive cross-sectional study, a multi-stage sampling strategy was utilized to select hospitals to participate in the study. In other words, the first thing done was to locate hospitals with companies that supplied them with health information systems. Then, one hospital was selected among those that were provided funding by each of the companies. The ISO Metric Standard Questionnaire 9241 was utilized for this investigation. The evaluation of HIS aptitude for the job will be based on his responses to these 15 questions in the questionnaire. The data were examined by employing descriptive tests and the software SPSS. According to the investigation results, the average number of HIS characteristics suitable for the undertaking was 3.04 out of 5. This feature has an average rating of 2.96 out of 5 stars from paraclinical users. The scores of 3.03 and 3.13 given by secretaries and nurses, respectively, are presented here. Items that received bad ratings, such as the imposition of tasks that were not within the user's obligations, highlight the fact that the majority of users consider that such systems are not following their responsibilities, despite all of the claims that have been made regarding the benefits of computer information systems in the field of medicine. In other words, these kinds of systems have not only failed to simplify the regular duties of their users, but they have also resulted in the users having to execute those actions multiple times. The users initially write the data down on paper before entering it into the digital information systems. As a result, those responsible for developing computerized information systems used in healthcare should emphasize the appropriateness of these systems for the job.

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